For more than twenty years, Paula has been a thought-leader and innovator in introducing behavior-based human resource and performance management solutions into global corporations. Paula uses her extensive knowledge of human performance, business systems, and skill development to improve bottom-line results, advance employee performance and enhance workplace satisfaction. She has designed and delivered comprehensive business and executive development programs in the staffing, fashion retail, manufacturing, and financial services industries.

Using her expertise in Performance Management, Learning Design, Organizational Development, and large-scale Project Management, Paula develops the productivity and effectiveness of sales teams, project groups and executives. She possesses a keen ability to recognize both individual and corporate objectives, and consistently provide strategies and solutions to maximize profitability and productivity. Her business process knowledge has produced significant organizational change in wide-ranging areas from succession planning and executive development to POS register system implementation.

Paula’s focus on coaching executives to higher performance has been a keystone in her method to improve business process and facilitate problem-solving efforts. Her ability to influence and guide long-term strategy, large-scale projects and manage details have produced notable results for her clients:

• Growing a retail organization from under 100 stores to over 400 in a three year period
• 200% growth in business revenue in 15 months
• Leap in development participation of executives from 15% to over 90% in just one year
• Internal promotion rate improved 22% over two years
• Influenced and implemented developmental and operational learning for organizations of various scopes, up to and including 25,000+ associates
• Implementation of high-level Leadership Development programs resulting in executive growth and key performer retention

She has designed and delivered comprehensive and broad-based learning systems for major international corporations, addressing topics from sales proficiency to project management to business writing.